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Read What our Customers Say
Good morning! I want to let you know how awesome I think the new reports are in this update........new fonts, including both PTS and Liability ID, etc. I'm working on my deposits this morning - haven't gotten into anything else, but what I see are definite improvements! Thank you! Rhonda Walker Tax Specialist I just wanted to send you a "Thank You" email now that Quarter end has been completed and everything has settled down some. We are extremely happy with our use of your product. We are proud to say that we successfully processed our quarter end with a total of 2,400 active EINs AND completed it a week and a half earlier than the due dates. In my 8 years of payroll I have never seen that happen. I honestly believe it is because of Master Tax and the wonderful support that you all have given us. Thank you again to everyone, you are wonderful to work with and are always willing to help with everything! Sandy Summerour Tax Specialist Just wanted to say thank you for giving us the option to enter our own local rates for non-supported jurisdictions, which was made available in this latest release. When I spoke to Karen Harris, several months ago, she mentioned that it would be a very large task and you would most likely not be able to allow the user to do this. And here it is! With all of the changes to the compliance standards in this post-Enron era, this is a huge enhancement that is certainly welcomed. Thank you again for listening to the needs of the client. Mary Schmidt Payroll Tax Manager MasterTax is the ultimate payroll tax software package! With the exceptional customer service and dedication to improving the software capabilities, MasterTax is continuing to keep me on my toes with excitement! I have worked with outsourcing companies for 8 out of the 11 years in the payroll industry and have never been more comfortable with filing taxes in 45 states and over 300 locals for 10 different companies. MasterTax allows the control that outsourcing companies take away, while making it so easy to maintain and process. Not only does MasterTax know the tax rules, but it is also cost efficient. In the first year alone, our company saved money on fees, penalties assessed and time spent with either the agency or the outsourcing company clearing up the issue. Now that we are using MasterTax, the notices have disappeared! I love my job! Wendy Randall CPP Payroll Tax Supervisor During the initial sales process, MasterTax clearly was the best available payroll tax filing software available in the marketplace. We could easily see how we could benefit from MasterTax's comprehensive and easy to use functions. The software that we were using just didn't match up to the features that MasterTax offered. MasterTax did not disappoint. Once we went into production with MasterTax we were able to cut a significant amount of time and effort, thanks to features such as electronically signed agency approved tax return and coupons and automated balancing of liabilities due to liabilities paid. MasterTax has been one of the best decisions we have made in our tax department. LeeAnn Weller CPP, Manager, Payroll and Tax Just wanted you to know that there were a couple of changes that needed to be made on my reports, so I called 'support'. Everyone from Stacy, to Opal, to Mitzie, to Yuhong has helped me with all my reports to be perfect. A Huge kudos to all of you! The best support I have ever encountered, top notch customer service, I'm impressed!! Thank you and everyone for making this happen. Dotti Schirber Tax Specialist  |